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The UPS Store

Full FDD data
retail other · San Diego, CA
Extraction not scoredUnclaimed profile
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Total to open · Item 7
$114K–$292K
Franchise fee · Item 5
$14,950
Included in the total above
Owner turnover
1.0%/yr
3-yr average from Item 20 — lower is better
Factbook Score
Solid
computed, never sold
✓ No bankruptcy disclosures10 litigation disclosures · Item 3No Item 19 earnings dataPre-confidence-scoring extractionWhy these flags?

Beyond the filing

Everything else on this page is quoted from The UPS Store's franchise disclosure document. This is not — it is measured off the open web, it is not verified by the franchisor, and it never affects the Factbook Score.

Customer rating
4.5 / 5
1,841 Google reviews across 6 locations
Best to worst location
3.5 – 4.8
Where this brand's locations sit on the same scale — the gap is what varies between franchisees
Website health
9 / 10
Basic checks. Issues here: no structured data
Store locator
Yes
Their site has a finder that sends customers to their nearest branch — how walk-in trade reaches a franchisee
iPhone app
4.6 / 5
1,139,355 App Store ratings · UPS
Android app
None found
No Play Store link on their site — an app they don't link from their homepage would read the same way
Google returns at most twenty locations for a search, so the rating is a sample of The UPS Store's outlets rather than all of them. Measured Sep 11, 2026.

Research this brand properly

Every figure on this page comes from The UPS Store's own disclosure filings, source linked. Compare it against its category before any discovery call — and read the FDD with an attorney before signing anything.

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Get introduced to The UPS Store

We pass your details to their franchise development team so they can contact you directly. We are not a broker, we are not paid per introduction, and your details are never sold to a lead network.

Where you'd want to open — territory availability is the first thing they'll check.

We record the time and IP of the request — privacy policy.

Claim The UPS Store

For people who work for the brand. Once approved you can correct anything we have wrong and respond on this profile. Claiming is free and never affects the Factbook Score, the ranking, or which facts we publish.

A company address at the brand's own domain is approved fastest. A personal address is fine, but we'll ask you to verify another way.

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No spam, and we never sell your details — an introduction happens only when you ask for one, to the brand you named. How we make money · Own this brand?
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Franchise Factbook · verified
Opening The UPS Store: $114K–$292K
From its official FDD · franchisefactbook.com
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Ship a Package at The UPS Store Worcester, MA via UPS at 210 Park Ave

A retail other franchise. Its official site emphasizes: Every ing you need for small business, all in one place.

From The UPS Store's official site, condensed by an independent research pass on August 10, 2026marketing description, not a filed fact. Source.

Ship a Package at The UPS Store Worcester, MA via UPS at 210 Park Avesource

Data-integrity flags on this profile
  • infook
These figures predate our extraction-confidence scoring

They were captured before we began scoring extraction confidence, so we can't put a number on them. They remain sourced — the filing is linked below. We publish the score rather than hiding it — see the methodology.

Royalty
5%
+ 4% brand fund
Franchised units
5487
As of 2025
3-yr unit growth
+3.3%/yr
CAGR from Item 20

What it really costs

Every cost figure this brand's filing discloses — not just the headline range

Total initial investment · Item 7$114K–$292K
$0$500K
ExpenseLowHigh
Initial franchise fee$14,950$14,950
Total initial investment$114,026$292,085

Item 7 reports a total range, not a full line-item breakdown, in this brand's filing excerpt — the franchise fee is the only cost we can show separately today.

Costs more to open than 25% of retail other franchises on this site with a disclosed Item 7 range (58 compared). Computed from total investment, not a figure from the filing itself.

Earnings disclosure

Does the franchisor share performance data? No

This brand's filing does not include an Item 19 financial performance representation. That's common — a large share of franchisors disclose nothing here — but it means you should ask for unit-level economics directly during discovery calls. Compare against retail other brands that do disclose one.

Legal history

CLEAR
No bankruptcy disclosures for the franchisor or its officers.
10 CASES
10 material litigations disclosed, including notary-fee class actions (KY, MA, NJ, IL) and legacy Mail Boxes Etc. rebranding disputes (e.g., Morgate LLC v. Mail Boxes Etc., settled ~$4.2M across 143 centers plus a $112,500 individual settlement).
NOT EXCLUSIVE
Item 12 does not grant an exclusive territory.
NOT DISCLOSED
Non-compete term/radius wasn't separately quantified in the filing excerpt we have on file.

Openings, closures & reacquisitions

The numbers ranking sites don't show — straight from the brand's filings

OpenedClosed / terminated / not renewedReacquired
1414702023192611320241874912025

Tell me when The UPS Store files something new

Franchisors refile every year, and fees, investment ranges and closure counts move between filings. We'll email you when this brand's figures change — nothing else, and never a sales sequence.

Tell me when these brands file something new

Fees change, disclosure documents get refiled, and outlet counts move every year. We'll email you when any of your 1 saved brand changes — The UPS Store. This is the only time your shortlist leaves your browser, and no franchisor is told you are watching them.

The Factbook Brief

Fee changes, closure-rate movers, and one honest brand teardown. One email a week. We never sell your address see how we make money.

Common questions

Answered from this brand's own FDD filing. Where the filing is silent, the question is left out rather than answered with a guess.

How much does a The UPS Store franchise cost?

The UPS Store's most recent Franchise Disclosure Document puts the total estimated initial investment at $114K–$292K. That is Item 7, which covers everything needed to open — the franchise fee, build-out, equipment, opening inventory and initial working capital. The initial franchise fee itself is $14,950, and is included in that range.

What royalty does The UPS Store charge?

The UPS Store charges a continuing royalty of 5% of gross sales, disclosed in Item 6. A separate brand or advertising fund contribution of 4% applies on top. Royalties are charged on revenue, not profit, so they are owed whether or not the outlet is profitable.

Does The UPS Store disclose earnings (Item 19)?

No. The UPS Store makes no financial performance representation in its FDD. Item 19 is the only optional item under the FTC Franchise Rule, so omitting it is lawful and common — but it means the franchisor publishes no revenue or profit figures for its outlets, and any figure quoted elsewhere is not from the filing.

How many The UPS Store locations closed?

In its most recent reported year (2025), The UPS Store opened 187, closed 44, terminated 5 franchised outlets, ending the year with 5487. Averaged over three years, 1.0% of the system turned over annually — outlets closed, terminated, not renewed or reacquired. These counts come from Item 20, which every franchisor must file.

Does The UPS Store give a protected territory?

No. The UPS Store's Item 12 does not grant an exclusive or protected territory, which means the franchisor may place another outlet nearby.

Facts on this page are sourced from a third-party archive's copy of The UPS Store's Franchise Disclosure Document, not filed with us directly — treat figures here as one step further from the original filing.

Figures shown are for a new/relocation Traditional Center (Laser Lite format, non-Rural/non-Veteran); Item 5 fee is for the first center ($19,950 for 2nd+ concurrent-owned center; $9,950 Rural Program). Item 6 brand fund figure of 3.5% combines a 1% Marketing Fee + 2.5% National Advertising Fee reported separately in the document. Item 7 range also varies by remodel vs. new-build and rural vs. traditional (e.g., remodel: $93,670-$201,394); low/high recorded here are the new/relocation traditional-center figures. Item 12: document states territory protection is NOT guaranteed - franchisor retains rights to compete/place Non-Traditional centers within a franchisee's territory. Item 19: document states no specific average/median revenue or profit figures were disclosed in the fetched excerpt (franchisees directed to contact existing owners instead), so item19_provided is recorded as false pending full-document confirmation. Item 20 table and Item 17 exact term/radius not captured in fetched excerpt and left null. Company-owned centers: 2 as of FDD date.