Franchise Factbook
BrightStar Care

BrightStar Care

Full FDD data
senior care
Extraction not scoredUnclaimed profile
Share fact card ↗
Total to open · Item 7
$132K–$235K
Franchise fee · Item 5
$50,000
Included in the total above
Owner turnover
Awaiting Item 20 extraction
Factbook Score
Pending
Brand has 0 year(s) of Item 20 history in our current extraction
✓ No bankruptcy disclosures2 litigation disclosures · Item 3No Item 19 earnings dataPre-confidence-scoring extractionWhy these flags?

Beyond the filing

Everything else on this page is quoted from BrightStar Care's franchise disclosure document. This is not — it is measured off the open web, it is not verified by the franchisor, and it never affects the Factbook Score.

Customer rating
4.7 / 5
2,980 Google reviews across 20 locations
Best to worst location
4.1 – 5.0
Where this brand's locations sit on the same scale — the gap is what varies between franchisees
Website health
7 / 10
Basic checks. Issues here: redirects before it loads, missing title or description
Store locator
Not detected
The site renders its navigation in JavaScript, so we can't tell
Android app
None found
No Play Store link on their site — an app they don't link from their homepage would read the same way
Google returns at most twenty locations for a search, so the rating is a sample of BrightStar Care's outlets rather than all of them. The App Store lookup for BrightStar Care was inconclusive, so no iPhone result is shown either way. Measured Sep 11, 2026.

Research this brand properly

Every figure on this page comes from BrightStar Care's own disclosure filings, source linked. Compare it against its category before any discovery call — and read the FDD with an attorney before signing anything.

Visit brand websiteCompare with similar brandsHave this FDD read for you

Get introduced to BrightStar Care

We pass your details to their franchise development team so they can contact you directly. We are not a broker, we are not paid per introduction, and your details are never sold to a lead network.

Where you'd want to open — territory availability is the first thing they'll check.

We record the time and IP of the request — privacy policy.

Claim BrightStar Care

For people who work for the brand. Once approved you can correct anything we have wrong and respond on this profile. Claiming is free and never affects the Factbook Score, the ranking, or which facts we publish.

A company address at the brand's own domain is approved fastest. A personal address is fine, but we'll ask you to verify another way.

Reviewed by a person. We record the time and IP — privacy policy.
No spam, and we never sell your details — an introduction happens only when you ask for one, to the brand you named. How we make money · Own this brand?
Shareable fact card
Franchise Factbook · verified
Opening a BrightStar Care: $132K–$235K
From its official FDD · franchisefactbook.com
Download PNG

Pasted links unfurl as this card automatically on X, LinkedIn and WhatsApp.

Data-integrity flags on this profile
  • infook
These figures predate our extraction-confidence scoring

They were captured before we began scoring extraction confidence, so we can't put a number on them. They remain sourced — the filing is linked below. We publish the score rather than hiding it — see the methodology.

Royalty
5%
+ 3% brand fund
Franchised units
3-yr unit growth
CAGR from Item 20

What it really costs

Every cost figure this brand's filing discloses — not just the headline range

Total initial investment · Item 7$132K–$235K
$0$250K
ExpenseLowHigh
Initial franchise fee$50,000$50,000
Total initial investment$132,499$235,038

Item 7 reports a total range, not a full line-item breakdown, in this brand's filing excerpt — the franchise fee is the only cost we can show separately today.

Costs more to open than 82% of senior care franchises on this site with a disclosed Item 7 range (58 compared). Computed from total investment, not a figure from the filing itself.

Earnings disclosure

Does the franchisor share performance data? No

This brand's filing does not include an Item 19 financial performance representation. That's common — a large share of franchisors disclose nothing here — but it means you should ask for unit-level economics directly during discovery calls. Compare against senior care brands that do disclose one.

Legal history

CLEAR
No bankruptcy disclosures for the franchisor or its officers.
2 CASES
Fraser v. BrightStar (2017-2018, alleged misrepresentation of territory/financial performance, settled for $215,000); BrightStar v. Ryan Home Healthcare (2025, pending arbitration, franchisor seeks $700,000+ for post-termination violations, respondents counterclaim $2M+).
PROTECTED
Item 12 grants a protected territory.
NOT DISCLOSED
Non-compete term/radius wasn't separately quantified in the filing excerpt we have on file.

Tell me when BrightStar Care files something new

Franchisors refile every year, and fees, investment ranges and closure counts move between filings. We'll email you when this brand's figures change — nothing else, and never a sales sequence.

Tell me when these brands file something new

Fees change, disclosure documents get refiled, and outlet counts move every year. We'll email you when any of your 1 saved brand changes — BrightStar Care. This is the only time your shortlist leaves your browser, and no franchisor is told you are watching them.

The Factbook Brief

Fee changes, closure-rate movers, and one honest brand teardown. One email a week. We never sell your address see how we make money.

Common questions

Answered from this brand's own FDD filing. Where the filing is silent, the question is left out rather than answered with a guess.

How much does a BrightStar Care franchise cost?

BrightStar Care's most recent Franchise Disclosure Document puts the total estimated initial investment at $132K–$235K. That is Item 7, which covers everything needed to open — the franchise fee, build-out, equipment, opening inventory and initial working capital. The initial franchise fee itself is $50,000, and is included in that range.

What royalty does BrightStar Care charge?

BrightStar Care charges a continuing royalty of 5% of gross sales, disclosed in Item 6. A separate brand or advertising fund contribution of 3% applies on top. Royalties are charged on revenue, not profit, so they are owed whether or not the outlet is profitable.

Does BrightStar Care disclose earnings (Item 19)?

No. BrightStar Care makes no financial performance representation in its FDD. Item 19 is the only optional item under the FTC Franchise Rule, so omitting it is lawful and common — but it means the franchisor publishes no revenue or profit figures for its outlets, and any figure quoted elsewhere is not from the filing.

Does BrightStar Care give a protected territory?

BrightStar Care's FDD describes a protected territory in Item 12. Protection varies in what it actually excludes — franchisors commonly reserve online sales and alternative channels inside it — so the wording in the filing matters more than the yes.

Facts on this page are sourced from BrightStar Care's Franchise Disclosure Document.

Item 5 fee is $50,000 for a standard 200K-300K population territory (+$100 per additional 1,000 people), or $25,000 for a smaller/medium-density territory; $5,000 veteran discount available. Item 6 royalty is 5.25% of Net Billings on non-National Accounts and 6.25% on National Accounts (5.25% recorded as the base rate); general marketing fee is greater of $500/month or 2.5% of prior-month Net Billings; technology (ABS) fee is greater of $250/month or 0.83% of prior-month Net Billings. Item 12 marked protected/exclusive based on document's 'Protected Territory...with exclusivity provisions' language, though specific radius/mileage was not in the fetched excerpt. Item 17 and full Item 20 table not present in the fetched excerpt (fetch truncated).